Terms and Conditions star123 – Platform Usage Terms

1Acceptance of Terms

These Terms and Conditions ("Agreement") govern your access to and use of the star123 platform, including the website, mobile app, games, and all related services provided by star123. This Agreement takes effect as soon as you access or use any part of our platform.

If you do not agree with any part of these terms, you are not permitted to use the star123 platform. star123 reserves the right to update or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically to ensure you remain informed of the latest conditions governing your use of the platform.

Your continued use of the star123 platform following any changes to these Terms and Conditions will be deemed as your acceptance of those changes. If you have any questions regarding these terms, please contact the star123 customer support team via live chat available within the platform.

2User Eligibility

To use the star123 platform, you must meet all of the following eligibility requirements at all times:

• You must be at least 18 years old on the date of registration and throughout the period of platform use.
• You must be an individual with the legal capacity to enter into a binding agreement under the laws applicable at your location.
• The use of online gaming platforms must not be prohibited or restricted by the laws at your location.
• You are not currently on a self-exclusion list issued by any gaming regulatory authority or social welfare body.
• You are not registering or using the platform on behalf of or for the benefit of any third party.
• The information you provide during registration is true, accurate, and up to date.

3Account Registration

Each user is only permitted to hold one active account on the star123 platform only. Multiple account registrations — whether using the same or different identities — are strictly prohibited and may result in the closure of all associated accounts and forfeiture of any balances and bonuses.

During registration, you are required to provide accurate and complete personal information including your full name, date of birth, email address, and a valid phone number. This information is required for identity verification (KYC) purposes, which is a standard compliance requirement in the online gaming industry.

Identity verification (KYC) may be required before you can make your first withdrawal. Documents typically required include:

• A copy of your valid identity card (MyKad) or passport.
• Proof of current address, such as a utility bill or bank statement dated within the last three months.
• Proof of the payment method used for your first deposit.

You are solely responsible for maintaining the confidentiality of your account password. star123 will not be liable for any losses arising from unauthorised use of your account.

4Deposits and Payments

Star123 accepts deposits via a range of secure and recognized local payment methods, including FPX, DuitNow, Touch 'n Go eWallet, and GrabPay. All deposit transactions are processed in real time and funds will be credited to your account shortly after payment confirmation is received.

The minimum deposit amount per transaction is as stated on the Deposit our platform. This limit is subject to change from time to time and you are advised to check the latest information before making any transaction.

• All deposits must be made using a payment method registered in your own name.
• Deposits from third parties or using unrecognised accounts are strictly prohibited.
• Star123 reserves the right to hold the processing of suspicious deposits until identity verification is complete.
• Any failed deposit attempts caused by incorrect payment information are the user's responsibility.

5Fund Withdrawal

Withdrawals from your star123 account are processed within 1 to 3 business days depending on the payment method selected and your account verification status. Withdrawal requests submitted on a business day before 5:00 PM (Malaysia time) are typically processed on the same day.

The withdrawal conditions you must comply with are as follows:

• KYC verification must be fully completed before your first withdrawal can be processed.
• Funds may only be withdrawn to a bank account registered in the same name as your star123 account.
• Any bonus received must meet the specified wagering requirement before the relevant funds can be withdrawn.
• The minimum withdrawal amount is as stated on the platform page. star123 reserves the right to impose maximum withdrawal limits on certain accounts.
• Star123 reserves the right to conduct additional checks on withdrawal requests that exceed a certain amount before approving the transaction.

6Promotions and Bonuses

Star123 offers a variety of promotions and bonuses from time to time, including welcome bonuses, reload bonuses, cashback, and special promotions tied to specific games. All promotions are subject to specific terms and conditions that will be stated alongside each respective promotional offer.

The general terms applicable to all star123 promotions are as follows:

• Each promotion may only be claimed once per user unless otherwise stated.
• The wagering requirement must be fully met before any bonus can be converted into withdrawable cash.
• Star123 reserves the right to cancel any bonus claimed through unauthorized means, including the use of multiple accounts or arbitrage methods.
• Bonuses are subject to an expiry period that must be observed. Expired bonuses will not be reinstated.
• Promotions are only valid for users who have completed the registration and account verification process.
• Star123 reserves the right to modify, suspend, or withdraw any promotion without prior notice.

7User Responsibilities

As a star123 platform user, you have certain responsibilities that must be observed at all times to ensure a safe and fair gaming environment for all members of our community.

• You are responsible for ensuring that your use of the star123 platform complies with all applicable local laws at your location.
• You must use the platform solely for personal entertainment purposes and not for any illegal or fraudulent activity.
• You are prohibited from using any automation software, bots, or unapproved third-party tools to interact with the star123 platform.
• You are not permitted to share or transfer your account to any other party.
• Any attempt to exploit technical bugs or system vulnerabilities must be reported to star123 immediately and must not be used for personal gain.
• You are responsible for playing within your own financial means and practising responsible gaming.

Star123 takes reports of fraudulent behavior or platform abuse seriously. We reserve the right to investigate any suspicious activity and take appropriate action, including account closure and reporting to the relevant authorities if necessary.

8Account Closure and Suspension

Star123 reserves the right to suspend or close any user's account for the following reasons without prior notice:

• Violating any term in this Terms and Conditions document.
• Providing false or misleading personal information during registration or the KYC process.
• Suspected or confirmed fraudulent activity, money laundering, or other illegal activities.
• Misuse of the platform's promotion or bonus system.
• Use of multiple accounts by the same individual.
• Unjustified chargebacks or payment disputes against valid deposits.

Users may also choose to close their own account at any time by contacting the star123 customer support team. Any valid remaining funds in an account closed by the user will be processed for withdrawal once all required reviews are complete.

9Liability Limits

The star123 platform is provided "as is" without any express or implied warranties. While we strive to keep the platform running smoothly at all times, there may be situations beyond our technical control that could cause service disruptions.

• Star123 is not liable for any losses arising from internet service disruptions, temporary technical outages, or system failures beyond our control.
• Star123 bears no liability for any financial losses incurred by users as a result of gaming decisions made using our platform.
• Any liability claim against star123 is limited to the amount deposited by the user within the 30 days preceding the claim.
• Star123 is not liable for any indirect, consequential, or punitive losses arising from the use of the platform.

These terms do not exclude or limit the liability of star123 in circumstances where such exclusion is not permitted under applicable law.

10Amendment of Terms and Applicable Law

Star123 reserves the right to amend, update, or replace these Terms and Conditions at any time. Such amendments will take effect immediately upon being published on our platform. You are advised to review this page periodically to ensure you remain compliant with the latest terms.

Continued use of the star123 platform after any amendments constitutes full acceptance of the revised terms. If you do not agree with the amended terms, you must cease using the star123 platform immediately.

These Terms and Conditions are governed by and interpreted in accordance with the applicable laws of the relevant jurisdiction. Any dispute arising in connection with these terms will be resolved through a dispute resolution channel agreed upon by both parties.